#Sketchup make 2016 bug splat printing how to
The subarticles in this section introduce you to the BugSplat reporting system and explain how to send data about any problems that you encounter. Intel HD drivers are known to be less than adequate for OpenGL support. SketchUp uses BugSplat to discover when the software is having problems and to collect data that helps our team find a solution. In case we require it, we'll have the scene already available for troubleshooting then. If it crashes on startup, most likely it’s due to an issue with the graphics drivers. Pardon the double reply but just to make sure you're receiving it right away: If this only occurs in specific select scenes, please also kindly upload at least one of them (via ) and send me a link to it through a direct message for example. I also have the drawing, but it's too big to attach here. Intel HD drivers are known to be less than adequate for OpenGL support. Customer was using an object with Chinese symbols in it, but changing the object name to 'test' did not fix issue.)ĭemian Gutberlet Please note I've sent the information twice, please use second mail address I've sent feedback with to communicate. If it crashes on startup, most likely it’s due to an issue with the graphics drivers. (update: was purged and checked for issues, both had no effect.
I've no experience working with SketchUp so that's gonna be fun
Only other tips I've got is to purge SketchUp drawings or look for an object with a symbol or anything else 'weird' in it. I've sent report via Feedback button in Enscape Sadly SketchUp support is highly uncooperative. Reinstall of Enscape did not solve issue.
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